COVID Update April 8, 2021: Open for Curbside Pickup and Shipping 

Curbside

Our showroom is currently CLOSED as per the Government of Ontario's lockdown protocols. At this time we ask that you kindly place orders online via myWBU.com/barrie for curbside pickup or shipping. If you want a more personalized shopping experience or have questions we would be happy to set up a time to provide you with a personalized shopping experience via Facetime or over the phone. 

At this time we are not able to accept feeder repairs, returns, or paper coupons/ bird bucks. Thank you for your patience.

As we continue to move through this time of uncertainty, we hope you continue to enjoy your backyard birds. Thank you for supporting our local family owned small business.

Sincerely,

The WBU Barrie Team


There Are 2 Ways to Order from us Via MyWBU

1. Non-Contact Curbside Pickup 

  • Add items into your cart and proceed to checkout

  • Select "curbside pickup" and proceed to payment

  • For curbside pickup enter your vehicle information

  • When picking up your order please call the phone number listed on the sign outside the store

  • Remain in your vehicle and we will bring your order out to your vehicle. We ask that you wear a mask during curbside pickup.

  • Orders can be picked up during our temporary COVID hours Monday-Saturday 10 am- 5 pm and Sunday 11 am- 4 p

Please note you may pickup your myWBU online order ONLY once you have received your email confirmation that your order is ready for pickup. You may pick up your order any time during our store hours listed above. 

2. Online Orders for Shipping

  • Add items into your cart and proceed to checkout
  • Orders $99 or more qualify for FREE shipping to FedEx zones 0 and 1
  • Shipping is $14.99 for orders less than $99
  • The majority of orders are shipped via Canada Post, however we may personally deliver your order (this decision is made at our discretion)- please provide a shipping address that can receive deliveries up to 8 pm as well as a phone number so we can call to alert you should we deliver your order

  • Orders shipped via Canada Post are sent Expedited Parcel Service and may take 7 to 10 business days to arrive (Canada Post currently is not guaranteeing any delivery service times due to the Covid-19 situation)- Please read our shipping information located on this page


Haven't used MyWBU before?
Check out this video to see just how easy it is! 

 IMPORTANT: The most common error we run into with our online ordering platform is a different email address given to us in store than registered with online AND/OR no email address on your in-store account. The email address on your profile in-store connects with you online account and makes it possible for you to get your members discount. It is extremely important these match.

If your email has changed, or you're not sure which email we have (if any),
please contact us at [email protected] PRIOR to registering online. 

Items In-Store But Not Listed on MyWBU

If you find something on our website that is not available for ordering on MyWBU (such as our household and gift items) and wish to have it added to your online order, please include the item(s) in the order notes section and a team member will give you a call to process payment for the additional items separately.


MyWBU Shipping Details

Prior to placing your order via MyWBU for shipping please note that orders will be delivered via Canada Post. Please be aware that Canada Post ship times vary depending on the address and with increased shipping demands it can take up to 10 business days or longer for orders to be delivered. Please take this into consideration prior to placing an order for shipping. The majority of orders are shipped via Canada Post, however we may personally deliver local orders (this decision is made at our discretion)- please provide a shipping address that can receive deliveries up to 8 pm as well as a phone number so we can call to alert you should we deliver your order.

To be as efficient as possible when shipping orders we ship boxes up to 30 kg (66 lbs.). Please be aware that depending on your address, shipping routes, postal worker, weather and other factors beyond our control packages may require pick up at a local postal office. 

Please take all of the above information into consideration prior to placing your order for shipping.